Life Claims Adjuster(LCA_0919) ΕΛΛΑΔΑ/ΑΘΗΝΑ Eurolife ERB Ασφαλιστική


 Life Claims Adjuster 

We are looking for a Life Claims Adjuster to handle effectively and timely the full cycle of life and health claims and provide a high standard of customer service to our customers and agent network.

Role Responsibilities

As a Life Claims Adjuster, you will be responsible to:

  • Handle and ensure timely processing of all life insurance claims documents
  • Gather, check and maintain records of all data and documentation so as to ensure the settlement of claims
  • Determine the validity of life insurance claims, carry out the assessment and settlement of life insurance claims arising from policies in force. Identify fraud potential and make appropriate referrals
  • Estimate the final amount of claims and ensure the payment procedure according to life insurance’s contract terms and company policy
  • Consult and liaise with solicitors and other third parties to seek guidance and expert evaluation on issues regarding the investigation, assessment and negotiation of the life insurance claims
  • Answer inquires, deal with complaints and provide customers and external partners with further information / clarifications and/or support relating to claims processing
  • Maintain all records and ensure their updating process
  • Prepare reports including statistics and data about the frequency and severity of claims
  • Suggest process improvements in order to support business in a more customer oriented way

Knowledge, Skills & Experience

  • High School Graduate, a Bachelor’s degree will be considered as a plus
  • 2-4 years of experience in Life & Health Claims Handling
  • Legal knowledge on life & health claims
  • Advanced knowledge of MS Office (Word, Excel)
  • Fluency in English language
  • Excellent communication and negotiation skills
  • Time management & organization
  • Fast thinker
  • Attention to detail

What we offer

Our goal is to attract the best of the best and to ensure that our people enjoy their work environment as Eurolifers. Thus, we offer our employees a variety of benefits:

  • The opportunity to work in a leading insurance company with prominent positioning in the local market
  • A competitive compensation package relevant to qualifications
  • Health Insurance and Pension plan
  • Continuous training and development opportunities